Description
How long should I wait for my order to arrive?
- Shipping will take 3-10 days depending on your location.
- Please take note that our shipping and delivery service is handled by a third party courier, whether it would be J&T, Xio Express, Xpost, etc. We do not hold or control the time of the delivery once it’s in transit status.
- Most couriers do not deliver during Sundays and Holidays.
There are instances that shipping time may take longer than what we stated because of these following reasons:
- Bottlenecks in shipping.
- Incomplete shipping address.
- Area not covered via COD or area is considered as remote area.
- Unreachable mobile number.
- Bad weather.
Can I change my shipping information?
- You can send us email at support@lylgrant.com or PM us in Facebook if you would like to change or update something in you shipping information.
- Please take note that once the order has been processed or shipped we can no longer change anything in the shipping information.